FAQs

Vastram Tales is a premium women’s ethnic wear brand offering a curated collection of kurta sets, co-ord sets, festive wear, Indo-western outfits, and more — designed for comfort, elegance, and everyday luxury ✨.

You can place your order directly on our website by selecting your preferred product, choosing the size, and completing checkout 🛒. Alternatively, you can also place an order via Instagram DM or WhatsApp message for a quick and personal shopping experience 💌.

We accept online payments only through UPI, Debit & Credit Cards, Net Banking, and Wallets. ❌ Cash on Delivery (COD) is not available.

Yes ✅. All transactions are processed through secure and encrypted payment gateways to ensure complete safety of your personal and payment information 🔐.

Yes, we offer PAN India shipping through trusted courier partners 📦. Your order will arrive safely at your doorstep.

Orders are processed within 1–3 business days ⏰. Delivery usually takes 2–5 business days for metro cities and 4–8 business days for other locations.

Once your order is shipped, tracking details will be shared via email or WhatsApp so you can monitor your delivery in real-time.

We follow a strict No Return, No Refund policy 🚫. Exchanges are accepted only in case of damaged product, wrong item, or incorrect size with a valid unboxing video shared within 24 hours of delivery 📹.

Please refer to the size chart mentioned on each product page 📐 and compare with a similar well-fitting garment for accurate selection.

Currently, Vastram Tales operates as an online-only store 💻. Stay tuned for updates about our upcoming boutique.

Yes ✅, we run special offers and festive discounts from time to time 🎉. Follow us on social media to stay updated and never miss an exclusive deal!